Alexander Forbes delivers a resilient performance

Alexander Forbes, a leading financial services provider, recently reported its interim results for the six months ending on September 30, 2016. Despite facing a complex and volatile economic environment, the group delivered a resilient financial and operating performance. Headline earnings increased by 3% to R345 million, showcasing the company's ability to navigate challenges effectively. Andrew Darfoor, the CEO of Alexander Forbes, joined CNBC Africa to discuss the factors contributing to the company's success. Darfoor highlighted the key areas that drove the positive performance and identified areas with room for improvement. He mentioned that the company saw significant growth in its retail and institutional financial services business segments, leading to an overall increase in earnings and dividends. However, challenges were faced in the investment solutions and emerging markets business units due to specific client-related issues. Despite these challenges, Alexander Forbes remains focused on delivering strong cash flow and sustainable growth. Darfoor emphasized the importance of controlling the customer experience, optimizing expenses, and maintaining a long-term perspective in order to manage through economic cycles successfully. In the midst of a challenging political and economic landscape in South Africa, Darfoor remains confident in the company's ability to weather the storm and continue delivering value to its customers. With a strategic focus on pension reform and retail solutions in Africa, Alexander Forbes aims to capitalize on the continent's long-term growth potential. The company's approach of leveraging its institutional expertise and tailoring solutions to meet the needs of diverse markets has been key to its success. As Africa's financial services sector continues to evolve, Alexander Forbes is well-positioned to drive innovation and expand its presence across the continent.