Corruption in Africa: How you can fight and expose it
Poor service delivery in Africa is partly attributable to abuse of power by some public servants. What’s the cause and how can this be addressed?
Fri, 04 May 2018 14:32:29 GMT
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AI Generated Summary
- The successful transformation of public service delivery in Kampala City under Dr. Jennifer Musisi's leadership, highlighting the significant improvements in operational efficiency, revenue growth, and accountability.
- The importance of African leaders taking ownership of driving change from within, emphasizing the need for an attitude shift towards viewing public service as a sacred duty held in trust for the citizens.
- Addressing misconceptions about citizen literacy levels affecting accountability, and outlining diverse communication strategies and educational initiatives to engage with the public and enhance overall development.
In a recent interview on CNBC Africa, Dr. Jennifer Musisi, the Executive Director of Kampala Capital City Authority, discussed the transformation of public service delivery in Kampala City, shedding light on the challenges faced and the strategies implemented to combat corruption and improve efficiency. Dr. Musisi highlighted the significant changes that have taken place in Kampala, moving from a scenario of poor service delivery, dysfunctional operational structures, and manual processes to a reformed system with a focus on accountability and transparency. By incorporating young talent and individuals with a passion for serving the community, the city has seen remarkable growth, with revenue increasing by over 186%. Dr. Musisi emphasized the importance of African leaders taking responsibility for driving change from within, acknowledging that while external support is valuable, true transformation must originate from local efforts. She emphasized the need for a shift in attitude towards public service, viewing it as a sacred trust held on behalf of the citizens. The results achieved in Kampala serve as a testament to the potential for progress in other regions of the country and across the continent. Dr. Musisi addressed misconceptions about citizen literacy levels impacting accountability, noting that basic needs and demands are universal regardless of education levels. To bridge communication gaps, Kampala City has employed diverse outreach strategies including radio shows, print media, social media, art, and music to engage with the public and raise awareness about ongoing initiatives. Additionally, efforts to enhance literacy levels are underway through the support and improvement of free education schools, ensuring that all citizens have access to information and resources for development. Despite the challenges and sacrifices involved in combating corruption and driving change, the success in Kampala City stands as a beacon of hope and inspiration for the future of public service delivery in Africa.