Standard Bank’s new R5 account MyMo
Shifting consumer preferences and increasing competition are creating new challenges for banks. Traditional banks like Standard Bank are trying to find solutions that will keep them relevant to a younger demographic.
Wed, 22 May 2019 11:26:14 GMT
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AI Generated Summary
- Standard Bank aims to cater to a younger demographic with the MyMo account, offering predictability, affordability, and convenience through digital banking services.
- Reducing branch infrastructure and investing in digital solutions reflect Standard Bank's commitment to meeting customers' evolving needs and enhancing their banking experience.
- The introduction of Virtual Card and future plans for handset packages demonstrate Standard Bank's focus on tech-driven innovation and security measures to provide customers with a seamless and secure banking experience.
Standard Bank, one of Africa's leading financial institutions, is shaking up the banking industry with its innovative new product offering, MyMo account. In a recent interview with CNBC Africa, Funeka Montjane, CEO for Personal and Business Banking at Standard Bank, shed light on the bank's strategy behind launching the MyMo account amidst increasing competition from digital banks like Time Bank and Bank Zero.
With shifting consumer preferences towards digital banking solutions, Standard Bank recognized the need to cater to a younger demographic looking for convenience and affordability. The MyMo account, short for 'My Hustle,' is a fully digital product designed to make banking more accessible and cost-effective for customers. The key features of the MyMo account include predictability, affordability, and convenience, with reduced fees for services like buying airtime and data through the app.
Montjane emphasized the importance of going digital in today's fast-paced world to meet customers' needs efficiently. She acknowledged the costs associated with transitioning to a completely digital bank but highlighted that it was necessary to stay competitive and retain customers. Standard Bank's decision to reduce the size of its branch infrastructure earlier this year reflects its commitment to prioritizing digital solutions that enhance customers' lives beyond traditional banking services.
Despite the competitive landscape in the banking industry, Montjane believes that Standard Bank offers the best value for money with its MyMo account. While the current offering is tailored for personal banking, the bank is already working on introducing similar digital solutions for business banking in the near future.
The move towards digital innovation is not only evident in the MyMo account but also in the introduction of Virtual Card, a secure payment solution inspired by platforms like PayPal. The Virtual Card allows customers to create temporary card details for online transactions, enhancing security and preventing unauthorized access to their primary cards.
Looking ahead, Standard Bank is focused on enhancing the tech and innovation behind its digital offerings, including potential handset packages and data plans for customers. By staying at the forefront of digital banking trends, Standard Bank aims to solidify its position as a leading financial institution that prioritizes customer-centric and secure solutions for the modern consumer.
As Standard Bank continues to evolve its product offerings and digital capabilities, customers can expect a seamless banking experience that aligns with their lifestyle and financial needs. With the MyMo account leading the way, Standard Bank is setting a new standard for innovation in the banking industry, catering to a tech-savvy audience demanding more accessible and user-friendly banking solutions.