StanChart Kenya unveils relief measures to support customers amid COVID-19 crisis

Standard Chartered Bank Kenya has unveiled a series of relief measures aimed at supporting its customers during the ongoing COVID-19 crisis. The bank's CEO, Kariuki Ngari, outlined the various initiatives in an interview with CNBC Africa. In response to the challenges posed by the pandemic, the bank has implemented a range of measures to ensure the safety of its staff, protect its clients, and maintain operational capabilities. The bank has prioritized the well-being of its employees by providing them with necessary protective equipment and enabling them to work from home. Additionally, the bank has taken steps to sanitize its branches and ensure a safe environment for clients. In terms of client support, Standard Chartered Bank Kenya has offered relief to individuals and businesses, including options such as moratoriums and interest-free periods. The bank has also seen a significant increase in the use of digital platforms by clients, highlighting the importance of its ongoing investments in technology. Looking ahead, the bank is focused on adapting its strategies for the long-term impact of the pandemic, which will vary depending on the duration of the shutdown and the specific challenges faced by different industries. Standard Chartered Bank Kenya has made significant contributions to COVID-19 relief efforts, including a monetary donation to the Kenya Red Cross and UNICEF. The bank's commitment to supporting its customers and the wider community underscores its role in helping to navigate the challenges posed by the pandemic.