Legacy Hotels & Resorts CEO on what reopening under level 2 lock-down means for the industry

South Africa has moved to level two lockdown, allowing leisure accommodation to resume. This comes as a relief to many businesses in the hospitality industry, including Legacy Hotels & Resorts. CEO Bart Dorrestein reveals the impact of the previous lockdown levels on the industry, emphasizing the catastrophic financial losses incurred during the five months of closure. With limited travel and no revenue, the company faced a challenging period, leading to tough decisions to ensure the welfare of their staff. Dorrestein expressed gratitude for the recent government decision to ease restrictions, paving the way for business to resume. The CEO highlighted the stringent health and safety measures implemented by Legacy Hotels & Resorts to ensure the well-being of their guests and staff. These protocols have been carefully rehearsed and adjusted to meet the current circumstances, making guests feel comfortable and secure during their stay. Dorrestein shared his positive experience at one of their game lodges, commending the staff for their excellent service and adherence to safety guidelines. While international travel remains restricted, domestic travel is a glimmer of hope for the industry. However, Dorrestein acknowledged that the road to recovery will be gradual, especially for city hotels heavily reliant on international guests. With business travel slowly picking up, Legacy Hotels & Resorts is prepared to navigate the challenges ahead and adapt to the changing landscape of the industry.