Tala upbeat to grow private lending across East Africa's emerging markets
The rise of digital lending platforms is driving financial inclusion across Africa’s markets. With the on-going financial turmoil being witnessed globally, how are digital lending platforms holding up? CNBC Africa had a conversation with Tala General Manager, Annstella Mumbi for more.
Tue, 29 Aug 2023 14:58:21 GMT
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AI Generated Summary
- Tala has expanded to various countries like Kenya, Mexico, Philippines, and India, serving 8 million customers with $3 billion disbursed, with a focus on deepening reach in key market segments.
- In the face of economic upheavals, Tala has adapted its products to offer flexibility to customers, such as choosing their due date, daily pricing, and the ability to draw multiple times off a single limit.
- Despite challenges, Tala maintains a payment rate north of 90% with a focus on lending to businesses, aiming to transition into a full-service financial provider beyond digital lending.
Tala, a digital lending platform, is making waves in driving financial inclusion across Africa's emerging markets. With a mission to become the ultimate financial partner for the underbanked, Tala has expanded its operations to countries like Kenya, Mexico, Philippines, and India, reaching a commendable milestone of serving 8 million customers with $3 billion disbursed. The company's focus on deepening its reach in key market segments reflects its commitment to providing innovative financial solutions to those in need. In Kenya alone, Tala boasts a customer base of 3.5 million, highlighting the significant impact the platform has had in the region.
In light of the ongoing economic upheavals and rising inflation, Tala has been proactive in adapting its products to offer flexibility to customers. By allowing borrowers to choose their own due dates, implementing daily pricing, and enabling multiple draws off a single limit within a credit cycle, Tala ensures that customers have the autonomy to manage their loans effectively. This approach, coupled with the option for customers to negotiate payment plans in times of financial difficulty, showcases Tala's commitment to supporting underbanked individuals through challenging times.
Despite the challenges posed by the economic climate, Tala maintains a payment rate north of 90%, focusing on lending to businesses to spur growth and sustainability. Unlike mainstream banks, Tala serves a different customer base, with a majority of loans being originated for business purposes. This strategic focus on lending to traders and merchants has allowed Tala to weather economic fluctuations and maintain a stable payment behavior.
Looking towards the future, Tala envisions transitioning into a full-service financial provider beyond digital lending. With plans to offer a wide range of financial services such as transactions, payments, savings, and investments, Tala aims to be the go-to platform for all financial needs of its customers. By expanding its suite of offerings and evolving into a comprehensive financial ecosystem, Tala is poised to revolutionize the way underbanked individuals access and manage their finances.
In conclusion, Tala's unwavering dedication to serving the underbanked, coupled with its innovative approach to financial inclusion, sets the stage for a transformative journey in the realm of digital lending platforms. As the company continues to pave the way for financial empowerment in emerging markets, the future looks bright for Tala and its mission to redefine financial services for those in need.